About

I've always believed that growth comes from curiosity—and in IT, that mindset is essential.

I focus on delivering strong results and building reliable systems while staying curious about what's next.

Experience

Systems Engineer III

Apple Federal Credit Union · Fairfax, Virginia · Jun 2024 – Present

  • Champion and subject matter expert for Windows Server, Microsoft 365, Endpoint Management, and Work Management
  • Architect, design, deploy, and maintain Windows and Linux environments in vSphere
  • Manage endpoint deployment with SCCM, MDM, and Intune with Autopilot
  • Administer Microsoft SQL databases and backup/disaster recovery solutions
  • Administer Atlassian Cloud suite (Jira, Jira Service Management, Confluence, StatusPage, OpsGenie)
  • Provide escalation support for Infrastructure, Service Desk, and Cybersecurity incidents

Systems Engineer II

Apple Federal Credit Union · Fairfax, Virginia · Aug 2021 – Jun 2024

  • Deployed and supported Citrix virtual desktop infrastructure
  • Managed endpoint deployment with SCCM, MDM, and Intune
  • Administered Jira and Confluence Server

Service Desk Engineer III

Apple Federal Credit Union · Fairfax, Virginia · Oct 2020 – Aug 2021

  • Provided Tier 3 escalation for service desk operations
  • Managed endpoint deployment with SCCM, Azure Intune, and Citrix
  • Administered Microsoft Office 365 with Duo MFA

Senior Service Desk Engineer

Cvent · Before Oct 2020

Service desk and IT support experience prior to joining Apple Federal Credit Union.

Education

Southern New Hampshire University

2009 – 2013

Certifications

Microsoft 365 Endpoint Administrator Associate Atlassian Jira Administrator (Cloud) Microsoft Azure Fundamentals (AZ-900) MTA: Cloud Fundamentals Intel Retail Certified Professional

Honors & Awards

Award

Most Valuable Player

Microsoft · January 2017

Awarded for achieving the highest sales and highest customer net promoter score during fiscal quarter 1 of 2017.

Leadership

Phi Mu Alpha Sinfonia

President and Secretary · Sep 2010 – May 2013

Manly Musicians and Musicianly Men—development of fraternal spirit, mutual welfare, and the advancement of music in America.

Connect

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